Frequently asked questions

Yes. Photos, video, dictated audio and every finding are written to your device first, then synced automatically the next time you have a connection. Nothing is deleted from your device until the server has confirmed it received it.

Yes, as a home-screen app - no App Store or Play Store needed. On iPhone/iPad (iOS 16.4+): open afterinspect.com in Safari, Chrome, Firefox or Edge, tap the Share icon, then "Add to Home Screen". On Android: open afterinspect.com in Chrome, tap the menu (⋮), then "Add to Home Screen" or "Install app" - once you're signed in, there's also an Install app button/prompt right in the app. Either way you get a real app icon and full offline capture.

No. Dictation gives you a raw transcript immediately. AI structuring is optional and only ever produces a draft - severity, observation, recommendation - that you review and edit before it becomes part of a finding. The raw transcript stays visible next to it either way.

Every account starts with two selectable templates - InterNACHI and ASHI - and you pick which one an inspection runs against, so the report is labeled for the standard you actually work to. Both share the same residential section structure (Roof, Exterior, Structure, Electrical, Plumbing, HVAC, Interior) and are fully editable: add, rename or reorder sections and items to match how you inspect. Ratings are Inspected, Not Inspected, Not Present and Deficient, with a five-level severity scale from Info up to Safety, and Safety and Major findings grouped into a summary page at the front of the report.

PDFs can't reliably play embedded video, so a video clip appears in the report as its poster frame. Full video is part of the shareable report link a client opens on their phone or computer.

Your inspections, templates, comment library and media stay yours - a full export is available from your account. Canceling a subscription is self-serve through your billing page (powered by Stripe) and takes effect at the end of your current billing period.

Nothing gets locked or deleted automatically. Solo includes 50GB and Team includes 100GB pooled across your inspectors - each inspection with full photos and video typically runs 100-200MB, so that covers a large number of them. If you're getting close, reach out to us and we'll sort out a plan that fits how you actually use AfterInspect.

Every account is tenant-isolated. Every database query the application makes is scoped to your company automatically, and that scoping is applied on the server on every request - not in the browser, where it could be tampered with. One company's inspections are never visible to another.

Yes. You write the agreement in your own wording and send it from the inspection. Your client opens the link and types their name to sign. The wording is locked when you send it, so a later edit to your template can't change a signed agreement, and the signed name, time and device are recorded. We don't give legal advice on what your agreement should say.

Only what you switch on, and nothing by default. The options are a reminder if the report was never opened, a review request, a warranty walkthrough offer about 11 months after delivery for a new build, and a yearly check-in. They go out in your name, only for recent deliveries, so switching one on never mails clients from old jobs.

Yes, with webhooks. Add an address from Zapier, Make or your own server and it receives a signed message when a report is delivered or a client signs an agreement. It doesn't take payments or replace a CRM.

$49/month for a solo inspector and $39/inspector/month for a team, billed in US dollars. There are no setup fees, and the 14-day trial is free.

Not yet. We can't import reports from another report writer, so most inspectors keep their old archive where it is and start new inspections in AfterInspect. Your own templates and comments can be rebuilt in the comment library, which you can edit freely.

Yes. The signed-in app is available in English and French; choose your language in your profile.

No. The 14-day trial has full features and starts automatically when you create an account.